Cookie Policy

01

What Are Cookies

Cookies can be "session" cookies, which expire when you close your browser, or "persistent" cookies, which remain on your device for a set period or until you delete them. We use both types depending on the function they serve.

Similar technologies such as web beacons, pixels, and local storage may also be used for the same purposes. When we refer to "cookies" in this policy, we include all such tracking technologies.

02

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for our website to function. They enable core features such as security, account authentication, shopping cart functionality, and session management. You cannot opt out of essential cookies — without them, Velourcannot operate.

Functional Cookies

Functional cookies remember your preferences and settings to provide a personalised experience. They may remember your language preferences, saved addresses, wishlist contents, and other choices so you don't have to re-enter them on each visit.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website. They collect aggregated, anonymous data about which pages are visited most, where traffic comes from, and how users navigate through the site. This information helps us improve the user experience.

Marketing Cookies

Marketing cookies track your browsing activity across websites to deliver more relevant advertisements and measure the effectiveness of our marketing campaigns. These cookies are only placed with your explicit consent.

03

Cookie Reference

The following table lists the specific cookies used on Velour, their purpose, and how long they persist:

Cookie Name	Type	Purpose	Duration
sessionid	Essential	Maintains your logged-in session	Session
csrftoken	Essential	Protects against cross-site request forgery attacks	1 year
cart	Essential	Stores your shopping cart contents between visits	2 weeks
Velour_prefs	Functional	Remembers display preferences and settings	6 months
wishlist_guest	Functional	Saves wishlist for non-logged-in users	30 days
_ga	Analytics	Google Analytics — distinguishes unique users	2 years
_ga_*	Analytics	Google Analytics — stores session state	2 years
__stripe_mid	Essential	Stripe fraud detection and payment security	1 year
__stripe_sid	Essential	Stripe payment session identifier	30 minutes
Velour_mkting	Marketing	Tracks campaign effectiveness (consent required)	90 days

04

Third-Party Cookies

Some cookies on Velourare placed by third-party services that we use to enhance functionality and understand usage. These third parties have their own privacy policies which govern the use of their cookies:

• Stripe: Payment processing and fraud prevention — Stripe Privacy Policy
• Google Analytics: Website usage analytics — Google Privacy Policy

We do not control how these third parties use the information collected through their cookies. We recommend reviewing their privacy policies for more information.

05

Managing Your Cookie Preferences

You have several options to control or limit how cookies are used:

Browser Settings

Most web browsers allow you to manage cookies through their settings. You can configure your browser to:

• Block all cookies
• Block third-party cookies only
• Clear existing cookies
• Notify you when a cookie is set

Instructions for managing cookies in common browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Opt-Out Tools

For analytics cookies, you can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.

06

Impact of Disabling Cookies

Disabling certain types of cookies may affect your experience on Velour:

• Essential cookies disabled: You will not be able to log in, maintain a shopping cart, or complete purchases. Core functionality will be unavailable.
• Functional cookies disabled: Your preferences will not be saved between sessions. You may need to re-enter information on each visit.
• Analytics cookies disabled: We will not be able to analyse how you use our site to make improvements. Your browsing experience will not be affected.
• Marketing cookies disabled: You may still see advertisements, but they will be less relevant to your interests.

07

Policy Updates

We may update this Cookie Policy from time to time as our use of cookies changes or as required by law. We will notify you of any material changes by updating the date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we use cookies. Your continued use of Velourafter any updates constitutes your acceptance of the revised policy.

08

Contact

If you have any questions about our use of cookies or this Cookie Policy, please contact us: